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September - Missed Appointments

Published: 14/10/2024

During September, 68 GP appointments were missed. This is over 12 hours of doctor's time that could have been given to other patients.

There were also 133 nursing appointments missed, which is nearly 48 hours. If you are not going to make it to your appointment, please cancel, either by telephone...

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SystmConnect - making it easier for you to access online services

Published: 21/08/2024

This autumn, we will be launching our new online patient access system, making it easier for you to ask about a recent consultation or referral, or follow up a medication query.

SystmConnect will go live on Tuesday 2nd September and will be taking over from Klinik.

For further information on th...

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Online services - help is here!

Published: 03/07/2024

We're offering some drop-in sessions across our practices for anyone who wants to know more about accessing GP services online, but doesn't know where to start.

We can help you with our web-based services as well as show you how to use the NHS app.

Our volunteers will be in practices on the foll...

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New call back system available to help with long waits on the phone

Published: 21/05/2024

We’re introducing a new call back system over the next few weeks which means the end of long waits on the phone when you need to contact the practice.

Simply choose the call back option and you can hang up and get on with other things without losing your place in the queue.

When you get to the...

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NHS launches tool to improve bowel cancer screening for people with sight loss

Published: 13/05/2024

Thousands of people with sight loss in England will find it easier to participate in life-saving bowel cancer screening thanks to a new specially designed NHS tool.

People who are blind or partially sighted will be offered a specially designed tool to support them complete faecal immunochemical te...

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